Purchase & Shipping

M-c1603_shirley_williams_art_meandering_mid_12x36

Meandering M-c1603. © Shirley Williams

Thank you for your interest in a Shirley Williams original painting.

Taxes
Canadian residents will be charged the appropriate taxes for the province of their purchase address.  United States residents will not be charged taxes.

Shipping
All art will be shipped in secure packaging, in a timely manner and insured. Based on the size of the packaging, you may receive an email with tracking information. You will also receive Letter of Authenticity for your original artwork purchase.

You will find all shipping rates in this table:

 Purchase Total (USD)  Canada  US Lower 48 International
 $00.01 – $99.00  Free  Free  Free
 $100.00 – $199.99  $12.95  $12.95  $19.45
 $200.00 – $499.99  $50.05  $50.95  $76.50
 $500.00 – $899.99  $99.99  $99.00  $149.00
 $900.00 – $1399.99  $150.00  $150.00  $225.00
 $1400.00 – $2999.99  $225.00  $225.00  $337.00
 $3000.00 – $4999.99  $300.00  $300.00  $450.00
 $5000.00 and above  Free  Free  Free

Studio Pick Up
If you live near Windsor, Ontario and would prefer to pick up your painting from the Shirley Williams Art Studio, do not purchase through the cart system as it will automatically add a shipping fee.  Instead, please set up a Studio Appointment to complete your purchase by contacting shirley@shirleywilliamsart.com.

Refund Policy

Shirley Williams Art offers an easy approach to returning artwork. From the time you receive your original artwork, you have 7 days to return your order.

Original Artwork(s) must be returned in their original condition and original packaging to the artist. If you accidentally dispose of the original packaging, you will be responsible for purchasing packaging materials to send the artwork back safely to the artist. On artwork over $ 5,000. where shipping was included in the purchase, the Artist’s shipping and custom costs will be deducted from the Refund.

Your return and the amount owed will be refunded to your original source of payment (less shipping cost which includes custom fees for the artist’s country) within 7-10 business days of your artwork return.

Contact Shirley Williams at shirley@shirleywilliamsart.com within 7 days of your artwork-delivery-date.

Return Details

• You will be responsible for the artwork return using a traceable shipping method to Shirley Williams Art studio. Details must be provided to Shirley Williams Art via email shirley@shirleywilliamsart.com
• Artworks returned within 7 days of purchase must be returned by courier. The tracking information must be provided to Shirley Williams Art
• Shirley Williams is not responsible for undelivered returns.
• Once the artwork arrives back to the artist, the refund will be processed back to your account.
• Artwork returned back to the artist not in its original state within the 7-day period will not be refunded.
• Additional shipping fees may apply for International returns. Please note this may be avoided by informing the courier that this is a returned item.

Returning Damaged Artwork

The artwork you purchase is insured during shipping. In rare cases of damage, Shirley Williams will work directly with the shipping carrier on your behalf. You must email shirley@shirleywilliamsart.com within 48 hours of receiving your artwork. Please attach detailed photographs of the damaged artwork and packaging.